Tka10 Privacy Policy

Tka10 (hereinafter referred to as "we" or "the Platform") is an online gaming platform operated for players in Bangladesh. Our Privacy Policy applies to the website, mobile app, and all digital services offered by tka10.

This policy is designed to give you a clear picture of what data tka10 holds about you, why it is held, how long it is retained, and how you can view or request deletion of that data. We believe transparency is the foundation of trust.

Tka10's Privacy Policy has been developed in line with international standards — in particular the core principles of GDPR — to ensure your data is properly protected.

Tka10 collects several types of information, falling broadly into two categories:

a) Information you provide directly:

• At registration — name, email address, mobile number, date of birth, and address.
• For KYC verification — National ID number or passport number.
• At payment — bKash/Nagad/Rocket account number (for transaction verification only).
• When you contact the support team — a record of the conversation is kept.

b) Automatically Collected Information:

• IP address and device information (operating system, browser version).
• Login time, session duration, and activity logs.
• Gaming history and transaction records.
• Information obtained from cookies and similar tracking technologies.

The purposes for which tka10 collects and uses your data are clearly defined:

Tka10 collects information through various methods. Each method ensures your awareness and consent:

• Direct Registration Form: Information you provide during registration is collected directly from you.
• Mobile App: When you install the tka10 app, only the permissions necessary for its operation will be requested. No unnecessary permissions are sought.
• Cookies and tracking: Cookie consent is requested on your first visit to the website.
• Transaction Records: Transaction details are automatically collected from the payment gateway.
• Support Chat: When you contact our support team, the conversation is recorded for reference.

Tka10 does not sell or commercially transfer your personal data to third parties. However, information may be shared in the following specific circumstances:

• Payment Providers: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket.
• Game Providers: Limited information is shared with game providers solely to manage game sessions. These providers are required to comply with tka10's privacy standards.
• Law enforcement agencies: tka10 is legally required to provide information when compelled by a court order or valid legal process.
• Anti-Money Laundering: Relevant authorities are notified if any suspicious financial activity is detected.

The tka10 website and app use cookies and similar technologies. Cookies are small text files stored in your browser or on your device. We use the following types of cookies:

• Essential cookies: This site cannot function without these cookies, as they are essential for maintaining login sessions and ensuring security.
• Functional cookies: Used to remember your preferred language, theme, and similar settings.
• Analytics Cookies: Used to understand which parts of the site receive the most traffic. This data is entirely anonymous.

You can disable cookies through your browser settings, though some services may become limited as a result. On the mobile app, tracking can be turned off from your device settings.

Tka10 does not retain your data indefinitely. A defined retention period is set for each category of information:

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

As a tka10 user, you have important rights over your own data. Contact our support team to exercise any of these rights:

Tka10 is a platform operated exclusively for adults aged 18 and above. tka10 does not knowingly collect personal data from anyone under the age of 18.

• Age verification is mandatory during the registration process.
• Age is verified through the KYC process.
• If an account belonging to a minor is identified, it is immediately closed and any collected data is deleted.
• If you become aware that a minor is using tka10, please notify our support team immediately.

Tka10's servers and data centers may be located across multiple countries. Where your data is transferred internationally, the highest level of protection is maintained:

• Encryption is always applied during data transmission.
• Data Processing Agreements (DPA) are signed with all third-party processors.
• We verify that the security standards of the transfer destination meet international requirements.
• Where data is transferred to countries with inadequate protection standards, additional contractual safeguards are put in place.

Tka10 may update this Privacy Policy as needed. The method of notification will depend on the nature of the changes:

• Minor Changes: The "Last Updated" date at the top of this page will be revised accordingly.
• Important Changes: A notification will be sent to your registered email, and a pop-up notice will appear at login.
• Major Changes: You will be notified at least 30 days in advance and given the opportunity to consent to the new terms.

Continuing to use tka10 after any changes take effect will be considered acceptance of the updated Privacy Policy. Please review this page regularly.

If you have any questions about this Privacy Policy or wish to exercise your rights, please reach out to our support team. We are available 24/7, 7 days a week.